Return & Exchange

Requests must be made within 7 days of delivery.

A valid order number or proof of purchase is required.

Items must be in original condition — unworn, unwashed, unaltered, stain-free, with all tags attached.

Shipping fees for return requests are 70 LE.

Once your request is approved, refunds are processed within 3–7 business days after the courier collects the package.

All requests are reviewed promptly, and you will receive confirmation once your case is updated.

For refunds or exchanges, please send us a DM including:

• Your order number

• Your request (Refund or Exchange)